Emma Clarke

Personal Information

Location: London
Email: emma.clarke@email.com
Phone: +44 7911 234567
Date of Birth: 14 March 1984
Social: @emmaclarke_jewels
Occupation: Interior Designer
Lifetime Spend
£12,450.00

8 orders in total

Customer Since
January 2022

2 years, 3 months

Last Order
£3,200.00

2 weeks ago

Latest Activity
3 days ago

Repair completed

Comments

SC

Sarah C.

20/03/2026

Emma prefers appointments on weekday mornings. VIP client — always offer complimentary cleaning.

JR

James R.

05/02/2026

Interested in a Diamond Solitaire Ring — follow up when stock arrives.

Wishlist

Diamond Solitaire Ring — 1.2ct

Added 28 Jan 2026

Relationships

Assigned to

SC
Sarah C.

Created by

JR
James R.

Tags

VIP High Value Marketing Consent

Customer Timeline

21 Mar 2026 · 14:32

Order Completed — #INV-2847

Rose Gold Baguette Bracelet — £8,250.00 · Paid in full (Card)

20 Mar 2026 · 16:04

Instagram DM Received

"Hey, I am looking for a Ring to match my bracelet..." · Replied by Sarah C.

19 Mar 2026 · 11:30

Phone Call — Inbound

Duration 4 mins · Handled by Sarah C. · Re: upcoming collection

18 Mar 2026 · 10:15

Repair Ready for Collection

Pearl necklace restringing — REP-1094 · Completed by Workshop

10 Mar 2026 · 09:45

Email Sent — Spring Collection Preview

Outreach campaign · Opened · Clicked through

15 Jan 2022 · 11:00

Customer Profile Created

Created by James R. · Walk-in

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Step 1 of 6
Step 1 of 6

Customer Profile Demo

See how InTouch gives your team a complete, real-time view of every customer relationship — from lifetime value to wishlist and personal preferences.

6
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Minutes
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That's the customer profile

Everything your team needs to deliver a personalised, informed experience — every time Emma walks through the door.